Responsible Gaming
Last updated: April 2026
Our Commitment
We're committed to providing a safe and fair gaming environment. Gambling should be an enjoyable form of entertainment — not a source of financial stress or harm. We provide tools to help you stay in control of your play, and we take problem gambling seriously.
Account Tools
The following tools are available in your Account Settings:
- Deposit Limits: Set daily, weekly, or monthly deposit caps. Changes that reduce limits take effect immediately; increases require a 24-hour cooling-off period.
- Session Time Limits: Set maximum session lengths. When your time is up, you'll be automatically logged out.
- Loss Limits: Cap how much you can lose in a defined period. Reduces take effect immediately.
- Reality Check: Set periodic reminders showing how long you've been playing and your net session result.
- Self-Exclusion: Temporarily suspend your account for 30 days, 60 days, 6 months, or permanently. Contact support to activate.
- Cool-Off Period: Take a break from 24 hours up to 6 weeks without closing your account.
Signs of Problem Gambling
Gambling may be becoming a problem if you notice:
- • Spending more money or time gambling than you intended
- • Gambling to recover losses ("chasing losses")
- • Hiding gambling activity from friends or family
- • Feeling restless, irritable, or anxious when not gambling
- • Gambling interfering with work, relationships, or finances
- • Borrowing money or selling possessions to fund gambling
Support Resources — Canada
Canada's largest mental health teaching hospital. Gambling addiction resources and referrals.
1-888-230-3505 — free, confidential, 24/7 support for Ontario residents.
Peer support groups across Canada for people with gambling problems.
International counselling and support for gambling-related harm.
Underage Gambling Policy
We strictly prohibit gambling by anyone under the age of 18 (or the legal gambling age in your jurisdiction). We use age verification checks during registration and during KYC verification. If we identify an underage player, the account will be immediately closed and any deposits refunded. Parents and guardians should use parental control software to prevent minors from accessing gambling sites. We recommend Gamban or Net Nanny for this purpose.
Contact Support
If you need to activate a self-exclusion, set account limits, or discuss a gambling concern, contact our support team 24/7 via live chat or email. We treat all responsible gaming requests with priority and strict confidentiality.
Accepted Payment Methods
